🇪🇺 GDPR-COMPLIANT PRIVACY POLICY
Effective Date: NOVEMBER 5TH 2025
Business Name: Ethan Poultry & Swine Nutrition Services
Website: https://calebethan.com/
Business Location: Nakuru, Kenya
This Privacy Policy explains how we collect, use, protect, and process personal data according to the General Data Protection Regulation (EU GDPR).
By using our website or services, you agree to the practices described in this policy.
1. DATA CONTROLLER INFORMATION
Ethan Poultry & Swine Nutrition Services is the Data Controller for this website:
📍 Address: Nakuru, Kenya
📧 Email: calebethan@calebethan.com
📞 Phone: +254713228915
2. TYPES OF DATA WE COLLECT
A. Personal Data Provided by You
- Name
- Email address
- Phone number
- Billing information
- Payment details (processed securely via third-party gateways)
- Farm information (provided during consulting)
B. Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Pages viewed
- Time spent on pages
- Referring websites
- Cookies and tracking technologies
C. Transactional Data
- Order history
- Digital downloads
- Payment confirmation (no card numbers stored)
3. LEGAL BASIS FOR PROCESSING (As Required by GDPR)
We process your data under these legal bases:
3.1 Contract Performance (Art. 6(1)(b))
To deliver digital products, audits, consulting, and training.
3.2 Legitimate Interest (Art. 6(1)(f))
To improve our services, security, fraud prevention, and customer support.
3.3 Consent (Art. 6(1)(a))
For email marketing, cookies, and newsletters.
You may withdraw consent at any time.
3.4 Legal Obligation (Art. 6(1)(c))
For accounting, tax compliance, and legal reporting.
4. HOW WE USE YOUR PERSONAL DATA
- To process your orders
- To send digital downloads
- To deliver consulting and training
- To send service updates and receipts
- To improve website functionality
- To personalize marketing (with consent)
- To prevent fraud and secure the site
We do not sell or trade your information.
5. INTERNATIONAL DATA TRANSFERS
As a Kenya-based business, your data may be stored or processed outside the EU.
We use GDPR-aligned safeguards such as:
- Encrypted servers
- Secure hosting providers
- Standard contractual clauses (SCCs) where required
Your data is protected at all times.
6. DATA RETENTION POLICY
We retain data only as long as necessary for:
- Contract fulfillment
- Accounting obligations
- Legal compliance
- Customer support
After this period, data is securely deleted.
7. YOUR GDPR RIGHTS
You have the right to:
7.1 Right to Access (Art. 15)
Request a copy of your personal data.
7.2 Right to Rectification (Art. 16)
Update or correct your information.
7.3 Right to Erasure (Art. 17)
Request deletion (“right to be forgotten”).
7.4 Right to Restrict Processing (Art. 18)
Limit how your data is used.
7.5 Right to Data Portability (Art. 20)
Receive data in a portable format.
7.6 Right to Object (Art. 21)
Stop processing based on legitimate interest or marketing.
7.7 Right to Withdraw Consent
At any time for email and cookies.
7.8 Right to Lodge a Complaint
With an EU Data Protection Authority if you are based in the EU.
8. COOKIES & TRACKING TECHNOLOGIES
We use cookies for:
- Website functionality
- Analytics
- Personalization
- Marketing (with consent for EU users)
Users can manage cookie preferences through:
- Our cookie banner
- Browser settings
9. THIRD-PARTY SERVICES
Your data may be shared with GDPR-compliant partners:
- Payment gateways (Mpesa, PayPal, Stripe)
- Cloud hosting providers
- Email marketing tools
- Analytics and tracking services
- Customer support tools
All partners follow strict confidentiality and processing agreements.
10. CHILDREN’S PRIVACY
We do not knowingly collect data from anyone under 16 years old.
11. SECURITY MEASURES
We protect your data using:
- SSL encryption
- Secure servers
- Access control
- Regular security audits
- Data minimization practices
12. AUTOMATED DECISION MAKING
We do not use automated decision-making or profiling that affects your legal rights.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically.
Updates will be posted on this page with a new “Effective Date.”
14. CONTACT INFORMATION (GDPR REQUESTS)
To request access, deletion, correction, or any GDPR-related concerns:
📧 Email: calebethan@calebethan.com
📍 Address: Nakuru, Kenya
📞 Phone: +254713228915