Effective Date: 1st December 2025
Business Name: Ethan Poultry & Swine Nutrition Services
Location: Nakuru, Kenya
Website: https://calebethan.com/
Email: calebethan@calebethan.com
By accessing our website or purchasing our services or digital products, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the site.
1. Acceptance of Terms
By using this website, you confirm that:
- You are at least 18 years old
- You are legally capable of entering a binding contract
- You agree to comply with all policies on this website
2. Services We Provide
We provide:
- Poultry & swine nutrition consulting
- Feed formulation services
- Farm audits & compliance assessments
- Training and workshops (online & offline)
- Digital products: templates, calculators, guides, SOPs
- Educational content
All services are advisory and not a substitute for veterinary diagnosis unless explicitly contracted.
3. Digital Products
Digital products include, but are not limited to:
- Excel tools
- Calculators
- SOP packs
- Templates
- E-guides
By purchasing, you agree that:
- Products are delivered instantly via digital download.
- Digital products are 100% non-refundable.
- You are responsible for having compatible software.
- Redistribution, resale, or public uploading is strictly prohibited.
4. Consulting & Training Services
You acknowledge that:
- Services may require a signed service agreement
- Recommendations rely on data you provide
- We do not guarantee financial or production outcomes
- Clients are responsible for implementing all recommendations
- Payment must be made before service delivery (unless agreed otherwise)
5. Pricing & Payments
- Prices are displayed in KES unless stated otherwise
- Payments accepted: Mpesa, card, PayPal, bank transfer
- We reserve the right to change prices anytime
- Fraudulent transactions will be reported
6. Refund & Cancellation Policy
Digital Products
❌ No refunds after download or purchase.
Consulting Services
- Cancellations allowed at least 24 hours before the session
- No refunds for late cancellations or no-shows
Training & Workshops
- Non-refundable once materials are issued
- Tickets may be transferred to another person
7. User Conduct
You agree NOT to:
- Violate Kenyan or international law
- Interfere with website functionality
- Hack, copy, or reverse-engineer any digital tool
- Upload harmful or illegal content
Violations may result in account termination or legal action.
8. Intellectual Property Rights
All content on this website is the property of Ethan Poultry & Swine Nutrition Services, including:
- Tools, calculators, templates
- Text, images, graphics
- Branding and logos
- Training materials
- Formulas and systems
You may NOT:
- Resell
- Upload
- Share
- Reproduce
- Modify
- Claim ownership
Legal action may be taken for unauthorized use.
9. Limitation of Liability
We are not liable for:
- Production losses
- Disease outbreaks
- Poor ingredient quality
- Management errors
- Damage caused by misuse of tools
- Incorrect data entered into calculators
- Payment gateway failures
All recommendations are provided in good faith.
10. No Guarantee of Farm Performance
Farm results depend on factors outside our control, including:
- Genetics
- Health & welfare
- Environment
- Feed quality
- Disease pressure
- Management practices
No guarantee is made regarding production outcomes.
11. Privacy & Data Handling
We collect minimal information required for service delivery.
We do NOT store payment details.
Users may request account deletion or corrections.
12. Third-Party Links
Our website may link to external tools, articles, suppliers, or training resources.
We are not responsible for their accuracy, policies, or actions.
13. Website Availability
We aim for constant uptime but cannot guarantee uninterrupted service.
Maintenance or updates may temporarily affect availability.
14. Governing Law
These Terms are governed by the laws of Kenya.
Disputes may be settled through Kenyan courts or mutually agreed arbitration.
15. Amendments
We may update these Terms & Conditions at any time.
Revised versions take effect once posted onsite.
16. Contact Information
📧 Email: calebethan@calebethan.com
📞 Phone: +254 713 228 915
📍 Nakuru, Kenya