Effective Date: 17th November 2025
Business Name: Ethan Poultry & Swine Nutrition Services
Website: https://calebethan.com/
Business Location: Nakuru, Kenya

By accessing or using this website, purchasing our digital products, or engaging our consulting services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

1. ACCEPTANCE OF TERMS

These Terms & Conditions govern your use of our website, digital products, services, and e-commerce store. By accessing our site or purchasing any product, you confirm that you are at least 18 years old and legally permitted to enter a binding agreement.

2. SERVICES PROVIDED

Ethan Poultry & Swine Nutrition Services provides:

Poultry and swine nutrition consulting
On-farm and virtual audits
Feed formulation services
Training and advisory
Digital products, including calculators, guides, and templates
Educational content

All information provided is for educational and advisory purposes and is not a substitute for on-site veterinary or technical evaluation unless explicitly contracted.

3. DIGITAL PRODUCTS (E-BOOKS, CALCULATORS & TEMPLATES)

3.1. All digital items are delivered instantly via download.
3.2. Digital products are non-refundable once downloaded or accessed.
3.3. Customers are responsible for ensuring they have compatible software (e.g., Microsoft Excel).
3.4. Redistribution, resale, uploading, sharing, or modifying digital files without permission is strictly prohibited.

4. CONSULTING & TRAINING SERVICES

4.1. Consulting services may require a signed service agreement outlining scope, timeline, and fees.
4.2. Recommendations are based on available data and professional judgement. We do not guarantee production outcomes or financial results.
4.3. The client is responsible for implementing recommendations, ensuring proper farm management, biosecurity, and animal welfare practices.
4.4. Payment must be completed prior to service delivery unless otherwise agreed in writing.

5. PRICING & PAYMENTS

5.1. Prices are listed in Kenyan Shillings (KES) or as stated.
5.2. Payments may be made through Mpesa, card payments, bank transfer, or any approved gateway.
5.3. Ethan Poultry & Swine Nutrition Services reserves the right to update prices at any time.
5.4. Fraudulent transactions will be reported to relevant authorities.

6. REFUND & CANCELLATION POLICY

6.1. Digital Products: No refunds after purchase or download.
6.2. Consulting Services:

Cancellations must be made at least 24 hours before the scheduled appointment.
No refunds for missed appointments or late cancellations.
6.3. Training & Workshops:
Fees are non-refundable once the training materials are issued.
Tickets may be transferred to another person with approval.

7. USER CONDUCT

Users agree not to:

Violate Kenyan law or international regulations
Interfere with website functionality
Attempt to copy, hack, or reverse-engineer any product
Upload harmful or illegal content

Violation may result in suspension or legal action.

8. INTELLECTUAL PROPERTY RIGHTS

All content on this website—including calculators, guides, branding, text, logos, images, videos, and designs—is the exclusive property of Ethan Poultry & Swine Nutrition Services.

You may not:
❌ Sell
❌ Distribute
❌ Reproduce
❌ Modify
❌ Upload
❌ Claim ownership

…without written permission.

9. LIMITATION OF LIABILITY

Ethan Poultry & Swine Nutrition Services is not liable for:

Production losses
Farm mismanagement
Disease outbreaks
Ingredient quality issues
Errors caused by incorrect farm data
Misuse of digital products
Third-party system failures (e.g., payment gateways)

All recommendations are provided in good faith, based on the information you provide.

10. NO GUARANTEE OF FARM PERFORMANCE

Feed formulation and advisory are sensitive to:

Ingredient quality
Farm management practices
Environmental conditions
Health and genetics
Feeding systems

Therefore, results may vary. We offer guidance—not guaranteed outcomes.

11. PRIVACY POLICY

11.1. Personal information is collected only for service delivery, account creation, and communication.
11.2. Data will not be sold or shared with unauthorized third parties.
11.3. Payment details are handled securely through trusted gateways.
11.4. Users may request deletion or correction of their data.

12. THIRD-PARTY LINKS & TOOLS

We may link to tools, ingredients suppliers, or external resources. We do not control or endorse the content or accuracy of these sites and accept no responsibility for their actions.

13. WEBSITE AVAILABILITY

We strive for uninterrupted service but cannot guarantee the website will always be operational. We may suspend the site for updates, maintenance, or technical issues.

14. GOVERNING LAW

These terms are governed by the laws of Kenya.
Any disputes shall be handled in Kenyan courts unless otherwise agreed through arbitration.

15. AMENDMENTS

Ethan Poultry & Swine Nutrition Services reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page.

16. CONTACT INFORMATION

For questions or legal concerns, contact:
📧 Email: calebethan@calebethan.com
📞 Phone: +254713228915
📍 Location: Nakuru, Kenya

📘 17. PRIVACY POLICY

Effective Date: 17TH NOVEMBER 2025
Business Name: Ethan Poultry & Swine Nutrition Services
Location: Nakuru, Kenya

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase digital products, or use our consulting services.

1. Information We Collect

We collect the following information when you interact with our website or services:

a) Personal Information

Name
Email address
Phone number
Billing information
Delivery details (for online services)

b) Automatically Collected Data

IP address
Browser type
Device information
Pages visited
Cookies

c) Payment Details

Payments are processed through secured third-party gateways (e.g., Mpesa, PayPal, Stripe).
We do not store your card or Mpesa details.

2. How We Use Your Information

We use your information to:

Provide digital downloads and send order confirmations
Deliver consulting, audits, and training services
Communicate updates, receipts, or support
Improve our products and website
Comply with legal and accounting requirements

3. How We Protect Your Data

We use:

Encrypted servers
Secure payment gateways
Regular security reviews
Limited internal data access

Your information is never shared with unauthorized third parties.

4. Sharing of Information

We may share your data with:

Payment processors (Mpesa, banks, PayPal, Stripe)
Email service providers
Logistics or communication partners

All partners follow strict confidentiality requirements.

5. Your Rights

You may:

Request access to your data
Update or correct information
Request deletion of your data
Opt out of marketing emails anytime

6. Data Retention

We retain your information only as long as necessary for:

Purchases
Legal requirements
Accounting obligations

📘 18. COOKIE POLICY

What Are Cookies?

Cookies are small text files stored on your device to improve your browsing experience.

How We Use Cookies

We use cookies to:

Improve website speed and functionality
Remember your login details
Analyse traffic for improvement
Personalize product recommendations

Types of Cookies

Essential Cookies: Required for site functionality
Analytics Cookies: Help us understand usage trends
Marketing Cookies: Used for ads and remarketing

Your Choices

You may:

Accept all cookies
Reject non-essential cookies
Delete cookies in your browser settings

📘 19. REFUND POLICY

Digital Products

All digital products—including calculators, templates, guides—are non-refundable once downloaded or accessed.

Consulting Services

Cancel at least 24 hours before scheduled service for a refund.
No refunds for late cancellations or no-shows.

Training & Workshops

Fees are non-refundable once materials are issued.
Tickets may be transferred to another person.

If you encounter issues accessing your files, we will resend the files for free.

📘 20. DISCLAIMER

All content, formulas, feed calculators, and advisory services from Ethan Poultry & Swine Nutrition Services are provided for educational and professional guidance.

We Do Not Guarantee:

Specific performance outcomes
Production increases
Profit improvements
Feed price stability
Ingredient quality or availability
Farm management results

Performance depends on multiple factors:

Ingredient quality
Genetics
Farm conditions
Disease control
Farmer implementation
Environmental stress

You accept full responsibility for how you use the information or digital products.

📘 21. DIGITAL PRODUCT LICENSE AGREEMENT

By purchasing and downloading any digital product from Ethan Poultry & Swine Nutrition Services, you agree to the following:

**You May Use Our Products For:**

Personal use
Use on your farm
Use within your organization
Professional consulting with your own clients (without reselling templates)

**You May NOT:**

❌ Resell the product
❌ Upload it publicly
❌ Share with groups, WhatsApp, Telegram, or social pages
❌ Distribute or replicate the file
❌ Claim ownership of the formulas or content

Intellectual Property

All spreadsheets, formulas, templates, and digital products belong to Ethan Poultry & Swine Nutrition Services.

Violation may lead to:

Account termination
Legal action
Invoicing for commercial misuse

📘 22. CHECKOUT AGREEMENT (Place Under “Terms Checkbox”)

By completing this purchase, you agree to our Terms & Conditions, Refund Policy, and Digital Product License Agreement. You acknowledge that digital products are non-refundable and that all nutrition recommendations must be used responsibly based on your farm data and management.